Ongoing Leadership & Operational Partnership
Stronger systems. Calmer leadership.
A high-performing service without carrying it all alone.
Running a child care service should feel calm, clear and well supported.Â
With the right partnership in place, your service can operate with confidence, consistency and strong foundations, without you being involved in every operational detail.Â
Even the most capable owners can find themselves carrying too much. That's where experienced, hands on support makes the difference.Â
For over a decade, Platinum Education Group has partnered with Approved Providers and Directors across Australia - strengthening operations, leadership and compliance so services can run well, sustainably and with confidence.
WHY ONGOING PARTNERSHIP MATTERS:
Ownership comes with pressure from every direction; staffing, compliance, budgets, risk, culture, enrolments, and assessment and rating.
This partnership exists so you’re not holding all of that alone.
With ongoing support, you gain:
-
Clear operational oversight and decision support
-
Confident governance and compliance foundation
-
Leadership mentoring when challenges arise
-
Systems that genuinely lighten your workload
-
A calm, experienced voice when everything feels urgent
This isn't us taking over your service.Â
This is us strengthening the people and systems that allow it to run well, now and into the future.
SUPPORT OPTIONS
Choose the level of support your service needs — ongoing operational partnership, hands on admin support, or clarity-driven reviews.
Business Management Support
A high trust operational partnership where we manage, oversee, strengthen the systems that keep your service running, so you don't have to be involved in the day to day.Â
This service is designed for Approved Providers and owners who want:Â
- hands off operational oversight with clear reportingÂ
-Â confidence that compliance, governance and systems are being managed properly
-Â trusted leadership support for their Director and team
-Â space to step back without compromising quality or standards
Outcome:
A calm, compliant, high-quality service that runs well without constant involvement - and the freedom to reclaim time, energy and balance outside the business.Â
Directors Right Hand Admin Service
Leadership-aligned administrative support designed specifically for early childhood Directors - taking essential operational tasks off their plate so they can lead, not down in admin.
This is not virtual admin or outsourced task support. Its hands on, early childhood experienced support that understands compliance, families, systems and the real pace of a centre.Â
Outcome:
Your Director gets time back, clarity and breathing room as well as a support network. Your families get consistency and clear communication. Your service runs more smoothly - with less pressure on the people holding it together. Â
Full Day Mock Assessment and Rating Visit
A calm, strengths-based review of your service; guided exactly by how authorised officers assess quality, practice and compliance. Â
This is not a fault finding audit.
Its a full day support visit designed to help you understand where your service currently sits, identify gaps in practice, and receive practical guidance and resources to help close them - so you are not left wondering what to do next.
We focus on what matters most under the NQS and Exceeding Themes, providing clear, realistic direction to support confident next steps.
Outcome:
Clear direction, reduced stress, and a supported team heading into Assessment and Rating with confidence; knowing exactly where to focus and how to move forward.
We've helped hundreds of Early Learning services move from overwhelm to clarity; with systems they trust and support they can rely on.Â
Cheryl McGrath
Leeza provided outstanding leadership and operational support to our service.
Under her guidance, our centre strengthened its systems, supported our Director, and achieved an Exceeding rating across all seven quality areas. Her calm, capable approach built trust with our team, families, and ownership group, and gave us complete confidence that the service was being led well.
We always felt informed, supported, and assured knowing our centre was in experienced hands. Leeza was a valuable asset to our service, and we highly recommend her to any Approved Provider seeking strong, reliable leadership support.
Candis Henry
"Platinum Education has been an exceptional support for our services.
Having Leeza and her team take care of admin tasks like billing, enrolments, and policy reviews has reduced a huge amount of stress for our team.
We feel confident knowing Platinum is part of our team across both services, and it’s been invaluable having someone we can bounce ideas and questions with."
Dalia Benjamin
“Leeza’s visit was incredibly thorough and valuable for our entire team.
She provided honest, constructive feedback that highlighted both our strengths and areas for growth, and gave us clear guidance to strengthen our practices and admin systems.
As a service preparing for Assessment and Rating, her support reassured us that we are on the right track. The team genuinely appreciated the clarity, respect, and confidence she brought to the process.”
IS THIS RIGHT FOR YOU?
This support is a strong fir if you are:
- An Approved Provider who wants solid foundations and confidence in how your service is runÂ
- An owner of one or multiple services needing structure, oversight and clarity
- Leading a service through growth, change or pressure and don't want to carry it aloneÂ
- Wanting a trusted operational partner, not just adviceÂ
- Preparing for compliance, audits or Assessment and Rating and want calm, clear direction
- Committed to support your director properly, so they can focus on leading their team, culture and quality - instead of being buried in everything else
If you want a service that runs well and a Director who feels supported, capable, and able to lead at their best, this partnership was built for you.Â
ENQUIRE NOWRunning a child care service is a big responsibility, but you don’t have to hold it alone.
Your service deserves strong systems.
Your Director deserved support.
You deserve a partnership that brings clarity and calm.
Let's start the conversation
Share your details and one of the Platinum Education team will be in touch to understand your service and talk through the best next step.
You don’t need to have it all figured out, just yet, that’s what this conversation is for.
We look forward to connecting.Â