Ongoing Leadership & Operational Support
Stronger systems. Calmer leadership. A high-performing service — without carrying it all alone.
Running a child care service shouldn’t feel overwhelming.
With the right partnership, your centre becomes safer, calmer and more sustainable — and your leadership feels supported rather than stretched.
For over a decade, Platinum Education Group has partnered with Approved Providers and Directors across Australia to build clear systems, confident leadership and compliant, consistent operations.
You don’t have to hold every responsibility yourself.
We walk beside you — with structure, experience and care.
WHY CHOOSE THIS SUPPORT
Owning or leading a centre comes with pressure from every direction: staffing, compliance, communication, budgets, A&R, risk, culture, enrolments… all while being the calm in the storm.
You shouldn’t have to be the only one holding it all together.
Our ongoing partnership gives you:
- Operational clarity
- Â Leadership mentoring + decision support
- Governance + compliance confidence
- Systems that lighten your load
- A calm voice when everything feels urgent
This isn’t us taking over.
This is us strengthening the people, systems and structures that keep your centre running well.
WHAT’S INCLUDED
Operational Management
Systems, workflows and processes that make your days smoother and more predictable.
Includes: daily operational structure, workflow mapping, governance oversight, system development and alignment to the NQS + regulations.
Business Oversight
Clear visibility so you can make informed decisions.
Includes: roster + labour review, fee + occupancy alignment, budget guidance and centre performance insights.
People & Culture Support
A healthy centre begins with strong leadership and a coherent team.
Includes: communication frameworks, handling difficult conversations, mentoring for Directors + 2ICs, building culture intentionally.
Governance & Compliance
We help you stay aligned, aware and prepared.
Includes: QIP + self-assessment support, policies, audits, compliance calendars, A&R preparation.
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Strategic Leadership Support
We help you plan beyond today — with clarity, confidence and a roadmap.
Includes: goal-setting, service development planning, opportunities + risks, change navigation.
We've helped hundreds of Early Childhood Educations [INSERT RESULT HERE]
Heidi
"I now understand the expectations of a Director in this day and age, feel more confident in my role, and feel competent supporting my team when they need me."
Katie
"I now feel equipped to improve my role, support my team properly, and approach my workload without burning myself out."
Brittany
"With Leeza’s guidance — and the support of the other directors — I’ve learned how to have difficult conversations, manage people confidently, and step into leadership in a way I never thought I could."
IS THIS RIGHT FOR YOU?
This support is ideal if you’re:
- An Approved Provider wanting strong foundations
- An owner of one or multiple services needing structure + clarity
- A centre experiencing overwhelm, change or rapid growth
- A Director wanting consistency and a supportive operational partner
- Preparing for compliance, audits or A&R
SUPPORT OPTIONS
Choose the level of support your service needs — from operational partnership to leadership-aligned admin support to clarity-driven reviews.
Business Management Support
From $XXX/month
A high-trust operational partnership designed to strengthen your systems, leadership and service performance.
Perfect for Approved Providers and Owners who want consistent operational oversight, governance structure, clearer leadership, and a calmer, more predictable centre.
Outcome:
A safer, stronger, more structured service — and leaders who feel supported, not overwhelmed.
Directors Right Hand Admin Service
From $XXX/month
Operational + administrative support designed specifically for early childhood Directors who are stretched thin and need someone to take the load (not add to it).
This isn’t virtual admin — it’s leadership-aligned support delivered with clarity, warmth and early childhood expertise.
Outcome:
Your Director gets time back. Your families get consistency. Your centre feels calmer, clearer and more organised.
Full Day Mock A&R Visit
From $XXX
A calm, strengths-based review of your service — exactly through the lens assessors use.
You’ll receive clear guidance, practical next steps and a deeper understanding of what matters most in the NQS + Exceeding themes.
Outcome:
Reduced stress, clearer direction and a team that feels supported heading into A&R.
Why is there an application process?
How long do I have access to the content for?
Will I get any 1:1 time with Leeza?
I'm already so time-poor, how much time will I need each week?
Running a child care service is a big responsibility — but you don’t have to hold it on your own.
You deserve support. Your Director deserves support. Your service deserves strong systems, confident leadership and clarity.
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